Customer Service

Currently, we ship only to valid US addresses, excluding APO/FPO/DPO, PO Boxes, Freight Forwarders and US Territories. For security reasons, we are unable to alter the address or redirect the package after payment has been made. We will make our best effort to ship your successfully placed order same day if it is received and accepted by FUGOO before 12:00 p.m. PST (Monday - Friday, excluding designated holidays). We will make our best effort to ship your successfully placed order within 1 business day if it is received and accepted by Fugoo after 12:00 p.m. PST (Monday – Friday, excluding weekends or designated holidays).

Orders ship when all items are available. You will receive an email notification once your order is shipped. It will include shipment and tracking information.

You can find further information including full terms & conditions here.

FUGOO offers a 30-day Money Back Guarantee to all of our website customers as well as a 1-year limited warranty. For more details, please contact customer service or see our full return policy here.

Yes! All of our FUGOO 2.0 Speakers can easily be paired together to double the fun!

FUGOO respects our customers privacy and data. For more information please see our full privacy policy here.

Thank you for purchasing the FUGOO Inferno Speaker with it's innovative Real Flame feature. For more information on how to use it, simply click here.